Home Travel Guide Baggage Essentials
Baggage Essentials
  • I. Unchecked Baggage


    Unchecked baggage

    Class/Passenger category

    Limit Number of luggage

    Weight limit

    Volume limit

    First class

    2

    No more than 5 kg (11 lbs.)

    length, width and height total size

    No more than 115 cm (45 inches)

    Business class

    1

    Economy class

    1

     

    Note: Unchecked baggage should be able to be stowed under the front seat or in the cabin enclosed baggage compartment. Baggage exceeding the above measurement and weight limits or unable to be stowed in the cabin should be checked in.


  • II. Checked Baggage

    (1)General Provisions

    Checked baggage must be well packed, properly locked, securely tied, able to withstand amount of pressures, able to be handled and carried safely under normal operating conditions, and should meet the following conditions:

    1. Suitcase, bags and handbags must be locked;

    2. More than two pieces cannot be bundled into one piece;

    3. No other items can be attached to the baggage.

    4. Bamboo baskets, net bags, straw ropes, straw bags and plastic bags cannot be used as baggage outer packaging;

    Attention: Xiamen Airlines does not provide child safety seats. Child safety seats carried by passengers should be checked as baggage rather than brought into the cabin.

    (2) Baggage Limits

    Air route

    Maximum weight per piece

    Maximum measurement per piece

    Domestic air routes

    50 kg

    40*60*100 cm

    Involving U.S. international air routes

    45 kg

    With length, width and height total size below 203 cm/62 inches

    Not involving U.S. International/regional air routes

    32 kg

    Note: 

    1. Baggage exceeding the above requirements may not be carried as baggage unless with the prior consent of Xiamen Airlines;

    2. The specifications (including size and weight) of the above baggage are the maximum that the airline can accept and are not free baggage allowance. Passengers need to pay for the excess baggage allowance. 

    (3)Free Baggage Allowance

    Domestic (excluding Hong Kong, Macao and Taiwan)

    Class/Passenger category

    Free baggage allowance

    First class

    40 kg

    Business class

    30 kg

    Economy class

    20 kg

    Child or infant with a seat

    Same baggage allowance as an adult

     Infant without a seat

    No free baggage allowance

    International and regional air routes


    I. Regular Passengers

    Class

    Brand

    Free Checked Baggage Allowance

    First Class

    All

    3 pieces, 32 kilograms (70 pounds) per piece, with each piece 

    measuring ≤158 centimeters (62 inches) in total dimensions

    Business

    All

    2 pieces, 32 kilograms (70 pounds) per piece, with each piece 

    measuring ≤158 centimeters (62 inches) in total dimensions

    Economy

    ECONOMY 

    FLEX

    2 pieces, 23 kilograms (50 pounds) per piece, with each piece 

    measuring ≤158 centimeters (62 inches) in total dimensions

    ECONOMY 

    COMFORT

    1 pieces, 25 kilograms (55 pounds) per piece, with each piece 

    measuring ≤158 centimeters (62 inches) in total dimensions

    ECONOMY 

    STANDARD

    1 pieces, 23 kilograms (50 pounds) per piece, with each piece 

    measuring ≤158 centimeters (62 inches) in total dimensions

    ECONOMY 

    LIGHT

    No free checked luggage allowance


    II. Infants without a Seat

    When booking a ECONOMY LIGHT ticket for an infant without a seat, there is no free checked luggage allowance.

    In other cases, the free checked luggage allowance for an infant without a seat is 1 piece, with the total dimensions of each piece not exceeding 115 centimeters (45 inches), and the weight not exceeding 10 kilograms (22 pounds).

     

    III. International students/Workers/Seafarers

    First Class: 4 pieces, with each piece measuring ≤158 centimeters (62 inches) in total dimensions and weighing no more than 32 kilograms (70 pounds).

    Business Class: 3 pieces, with each piece measuring ≤158 centimeters (62 inches) in total dimensions and weighing no more than 32 kilograms (70 pounds).

    Economy Class:

    When booking a ECONOMY LIGHT ticket, there is no free checked luggage allowance.

    When booking other economy class tickets, 2 pieces are allowed, with each piece measuring ≤158 centimeters (62 inches) in total dimensions and weighing no more than 23 kilograms (50 pounds).

     

    Remarks:

    (1) The luggage specification of other special passengers shall be handled in accordance with the specific provisions.

    (2) The free luggage allowance for children/infants with seats is the same as that for adults.

    (3) In addition to the corresponding free luggage allowance, a baby carriage or cradle or a child safety seat is allowed to be transported free of charge for infant without seats. Non-folding strollers, cradles and child safety seats can only be transported as checked luggage free of charge. Folding strollers that meet the size requirements of non-checked luggage can be brought into the cabin free of charge, but they can only be transported as checked luggage free of charge when the designated storage space in the cabin is insufficient.

    (4) International students/workers/seafarers shall apply for additional free luggage allowance at the time of purchasing tickets, and provide relevant documentary proof; the ticket issuer shall attach copies of the passenger's identity certificate (seafarer certificate, study abroad certificate, labor certificate, etc.), passport and visa to the bill on the day of issuing the ticket for future reference; the ticket issuer shall inform the passenger to bring the original identity certificate for future reference when handling check-in procedures.

    (5) The free luggage allowance and excess luggage tariff for international and regional code-sharing flights shall be implemented in accordance with the provisions of the code-sharing agreement.

    (6) The free checked luggage allowance for Xiamen Airlines Egret Black Diamond Card members, Platinum Card members, Gold Card members and Silver Card members as well as SkyTeam Super Elite members and Elite members shall be increased by 1 piece on top of the general standard, and the weight shall not exceed 32 kg (for first/business class) or 23 kg (for economy class), and the maximum size of the three sides shall not exceed 158 cm.

    (7) The additional free luggage allowance of the above-mentioned (4) and (6) passengers shall not be accumulated.

    (8) In other cases, the free checked luggage allowance for economy class is in accordance with the standard economy class.

    (9) These rules shall be implemented with immediate effect.


    (4)Excess Baggage Charge

    Domestic air routes (excluding Hong Kong, Macao and Taiwan)

    Unless otherwise specified, per kilogram excess baggage rate is calculated at 1.5%  of the economy class ordinary fare applicable on the day the excess baggage ticket is issued ,in yuan, and the mantissa shall be rounded.

    International and regional air routes

    Area I

    1、Routes between America and Southeast Asia, South Asia, Central and Western Asia, Northeast Asia, Middle East, Oceania, Europe, Africa ;

    2、Routes between Europe and Southeast Asia, South Asia, Central and Western Asia, Northeast Asia, Middle East, Oceania, Africa;

    3、Routes between Africa and Southeast Asia, South Asia, Central and Western Asia, Northeast Asia, Middle East, Oceania;

    4、Routes between Oceania and Southeast Asia, South Asia, Central and Western Asia, Northeast Asia, Middle East.

    Type

    Baggage Specification

    Fee

    Weight

    Dimension(L+W+H)

    CNY(Yuan)

    USD

    The first piece in addition to the standard allowance

    ≤23kg

    ≤158cm

    1400/pc

    195/pc

    The second piece or more in addition to the standard allowance

    ≤23kg

    ≤158cm

    2200/pc

    310/pc

    Oversize piece

    -

    159cm-203cm 

    (inclusive)

    1000/pc

    140/pc

    Overweight piece

    23-32kg 

    (inclusive)

    -

    1000/pc

    140/pc

    32-45kg

     (inclusive)

    -

    3000/pc

    420/pc

    Area II

    1、Routes between China (including Hong Kong, Macao and Taiwan) and Northeast Asia, Middle East, Oceania America, Europe, Africa;

    2、Routes between Southeast Asia and South Asia, Central and Western Asia, Northeast Asia, Middle East;

    3、Routes between South Asia and Central and West Asia, Northeast Asia, Middle East;

    4、Routes between Central and West Asia and Northeast Asia, Middle East;

    5、Routes between Northeast Asia and the Middle East.

    Type

    Baggage Specification

    Fee

    Weight

    Dimension(L+W+H)

    CNY(Yuan)

    USD

    The first piece in addition to the standard allowance

    ≤23kg

    ≤158cm

    1200/pc

    170/pc

    The second piece or more in addition to the standard allowance

    ≤23kg

    ≤158cm

    2000/pc

    280/pc

    Oversize piece

    -

    159cm-203cm (inclusive)

    1000/pc

    140/pc

    Overweight piece

    23-32kg (inclusive)

    -

    1000/pc

    140/pc

    32-45kg (inclusive)

    -

    3000/pc

    420/pc

    6、Special Regulations: starting from April 28, 2024, the "Fuzhou-New York" route and Interline flights that include this route will be subject to the following rules:

    Type

    Baggage Specification

    Fee

    Weight

    Dimension(L+W+H)

    CNY(Yuan)

    USD

    The first piece in addition to the standard allowance

    ≤23kg

    ≤158cm

    1580/pc

    220/pc

    The second piece or more in addition to the standard allowance

    ≤23kg

    ≤158cm

    2180/pc

    300/pc

    Oversize piece

    -

    159cm-203cm (inclusive)

    1000/pc

    140/pc

    Overweight piece

    23-32kg (inclusive)

    -

    1000/pc

    140/pc

    32-45kg (inclusive)

    -

    3000/pc

    420/pc


    Area III

    1、Routes between Chinese mainland and Hong Kong/Macao/Taiwan;

    2、Routes between China (including Hong Kong, Macao and Taiwan) and Southeast Asia, South Asia, Central and Western Asia.

    3、Other routes unspecified above.

    Type

    Baggage Specification

    Fee

    Weight

    Dimension(L+W+H)

    CNY(Yuan)

    USD

    The first piece in addition to the standard allowance

    ≤23kg

    ≤158cm

    800/pc

    115/pc

    The second piece or more in addition to the standard allowance

    ≤23kg

    ≤158cm

    1500/pc

    210/pc

    Oversize piece

    -

    159cm-203cm (inclusive)

    1000/pc

    140/pc

    Overweight piece

    23-32kg (inclusive)

    -

    1000/pc

    140/pc

    32-45kg (inclusive)

    -

    3000/pc

    420/pc


    4. Special Note,During the period from April 1 to December 31, 2024, the following rules apply to the "Xiamen-Jakarta" route:


    TypeBaggage SpecificationFee
    WeightDimension(L+W+H)CNY(Yuan)USD
    The first piece in addition to the standard allowance≤15kg≤158cm400/pc60/pc
    15-23kg (inclusive)≤158cm800/pc115/pc
    The second piece or more in addition to the standard allowance≤23kg≤158cm1500/pc210/pc
    Oversize piece-159cm-203cm (inclusive)1000/pc140/pc
    Overweight piece23-32kg (inclusive)-1000/pc140/pc
    32-45kg (inclusive)-3000/pc420/pc


    Warm reminder:

    1. Single checked luggage exceeding 32 kg and not exceeding 45 kg, as well as oversized luggage with the sum of three sides greater than 203 cm and less than 300 cm, must be checked in advance by consulting the business department of Xiamen Airlines at the place of departure and only after obtaining the consent of Xiamen Airlines. The checked luggage weighing over 45 kilograms or with a sum of three dimensions exceeding 300 centimeters will not be accepted for consignment.

    2. For international flights with connecting flights operated by Xiamen Airlines, the free luggage allowance for each passenger shall be calculated based on the applicable free luggage allowance for the international route.

    3. If the passenger's checked luggage exceeds the free luggage allowance rule in any aspect of the number of pieces, size and weight, it will be charged according to the above standard, which is applicable to all classes of passengers. When any two or more dimensions of the number of pieces, size and weight are exceeded at the same time, the charge will be based on the principle of accumulation.

    4. The principle of currency selection for the charge standard of excess luggage: the CNY and USD standards apply to all international and regional routes, while other local currency standards only apply to routes originating from the country.

    5. For "Fuzhou-New York" route and interline flights that include this route, the new fare rules will take effect on April 28, 2024; for tickets purchased before April 28, the original fare rules will apply.



  • III. Special Baggage

    (1)Sports Equipment

     

    Luggage Types/Regulations

    General Regulations

    Domestic Flight Fee Regulations

    International/Regional Flight Fee Regulations

    Fishing Equipment

    A set of fishing equipment may include a tackle box, a spinning reel (warp beam creel), a pair of waders, two fishing rods, and a landing net.

    Including the free luggage allowance for passengers, the free checked luggage allowance for passengers is increased by an additional 10KG over the regular standard. For the portion of luggage that exceeds the free luggage allowance after combining the weights, excess luggage fees will be charged based on the actual weight and according to the excess luggage rate for Xiamen Airlines' domestic flights.

    (1) Each adult passenger is allowed to check-in fishing equipment free of charge, with a total weight not exceeding 23 kilograms and the sum of three dimensions not exceeding 158 centimeters (62 inches). This fishing equipment does not count towards the passenger's free luggage allowance.

    (2) For the portion exceeding the free luggage allowance, charges will be applied based on the actual number of pieces, dimensions, and weight, according to  Xiamen Airlines' corresponding standards on excess luggage fees for international and regional flights.

    Golf

    Equipment

    A set of golf clubs can include a golf bag (with golf balls and clubs) and a pair of golf shoes.

    Including the free luggage allowance for passengers, the free checked luggage allowance for passengers is increased by an additional 10KG over the regular standard. For the portion of luggage that exceeds the free luggage allowance after combining the weights, excess luggage fees will be charged based on the actual weight and according to the excess luggage rate for Xiamen Airlines' domestic flights.

    (1) Each adult passenger is allowed to check-in golf equipment free of charge, with a total weight not exceeding 23 kilograms and the sum of three dimensions not exceeding 158 centimeters (62 inches). This golf equipment does not count towards the passenger's free luggage allowance.

    (2) For the portion exceeding the free luggage allowance, charges will be applied based on the actual number of pieces, dimensions, and weight, according to Xiamen Airlines' corresponding standards on excess luggage fees for international and regional flights.

    Ski

    Equipment

    A set of ski equipment can include a pair of skis, two ski poles, and/or a pair of ski boots at most.

    Including the free luggage allowance for passengers, the free checked luggage allowance for passengers is increased by an additional 10KG over the regular standard. For the portion of luggage that exceeds the free luggage allowance after combining the weights, excess luggage fees will be charged based on the actual weight and according to the excess luggage rate for Xiamen Airlines' domestic flights.

    (1) Each adult passenger is allowed to check-in ski equipment free of charge, with a total weight not exceeding 23 kilograms and the sum of three dimensions not exceeding 203 centimeters (80 inches). This skiing equipment does not count towards the passenger's free luggage allowance.

    (2) For the portion exceeding the free luggage allowance, charges will be applied based on the actual number of pieces, dimensions, and weight, according to Xiamen Airlines' corresponding standards on excess luggage fees for international and regional flights.

    Bicycle

    Only non-electric bicycles are allowed for transportation. Before checking in, tires must be deflated; folding bicycles should be folded and securely fastened; non-folding bicycles should have their wheels removed and securely tied to the frame with the bicycle handlebars rotated 90 degrees and secured.

    (1) Included in the passenger's free luggage allowance.

    (2) For the portion of luggage that exceeds the free luggage allowance, excess luggage fees will be charged based on the actual weight and according to the excess luggage rate for Xiamen Airlines' domestic flights.

    (1) Included in the passenger's free luggage allowance. For the portion exceeding the free luggage allowance, charges will be applied based on the actual number of pieces, dimensions, and weight, according to Xiamen Airlines' corresponding standards on excess luggage fees for international and regional flights.

    (2) If the sum of the dimensions of the packaged bicycle exceeds 203 centimeters (80 inches), an oversize fee will be charged.

    Surfboard

    (Windsurfing) Equipment

    Surfboards should be packed in appropriate padded surfboard bags; windsails should be disassembled, folded, and properly packaged for transportation.

    (1) Not included in the passenger's free luggage allowance, excess luggage fees will be charged at 5 kilograms (with a circumference not exceeding 277 centimeters/109 inches) or 8 kilograms (with a circumference exceeding 277 centimeters/109 inches) accordingly.

    (2) Each passenger is only allowed to carry one surfboard (windsurfing board) and is subject to the aforementioned charges. For any additional surfboards, excess luggage fees will be charged based on the actual weight and according to the corresponding standards in Xiamen Airlines' excess luggage fees for international and regional flights.

    (1) Not included in the passenger's free luggage allowance, fees will be charged based on the actual number and weight of items, according to the corresponding standards in Xiamen Airlines' excess luggage fees for international and regional flights.

    (2) No oversize fee will be charged. For items weighing less than 23KG, only the excess luggage fee will be charged. If the weight exceeds 23KG but does not exceed 45KG, an additional overweight fee will be levied.

    Other Sports Equipment

    For sports equipment to be transported as checked luggage, it must comply with Xiamen Airlines' requirements regarding luggage packaging, dimensions, and weight. Luggage that exceeds the aforementioned regulations cannot be transported unless prior approval is obtained from Xiamen Airlines.

    (1) If the dimensions of the packaged sports equipment fall within the range of 40*60*100 centimeters, it can be included in the free luggage allowance. For the portion of luggage that exceeds the free luggage allowance, excess luggage fees will be charged based on the actual weight and according to the excess luggage rate for Xiamen Airlines' domestic flights.

    (2) If the dimensions of the packaged sports equipment are larger than 40*60*100 centimeters, it cannot be included in the free luggage allowance. Excess luggage fees will be charged based on the actual weight and according to the excess luggage rate for Xiamen Airlines' domestic flights.

    (1) If the sum of the three dimensions of the packaged sports equipment does not exceed 203 centimeters (80 inches), it can be included in the passenger's free luggage allowance. For the portion that exceeds the free luggage allowance, fees will be charged based on the actual number and weight of items, according to the corresponding standards in Xiamen Airlines' international and regional flight excess luggage fees. No oversize fee will be charged.

    (2) If the sum of the three dimensions of the packaged sports equipment exceeds 203 centimeters (80 inches), it cannot be included in the passenger's free luggage allowance. Fees will be charged based on the actual number, dimensions, and weight of items according to Xiamen Airlines'  corresponding standards on excess luggage fees for international and regional flights.

    Notes:

    1. Xiamen Airlines assumes the corresponding transportation responsibilities for various types of sports equipment transported as checked luggage, according to the applicable regulations for general luggage. Such luggage should have professional external packaging designed for transportation purposes and be able to withstand a certain amount of pressure. (For example, bicycles should be packed in a well-designed hard-shell specialized bag, such as an EVA hard case or ABS hard-shell bike box.) For sports equipment without proper packaging, a limited liability luggage tag will be attached to exempt Xiamen Airlines from responsibility.

    2. Single excess luggage weighing over 32 kilograms but not exceeding 45 kilograms, as well as oversized luggage with a sum of three dimensions greater than 203 centimeters but less than 300 centimeters, must be approved by Xiamen Airlines in advance before being checked in. Luggage exceeding 45 kilograms per piece or with a sum of three dimensions greater than 300 centimeters will not be accepted for check-in.


     

    (2) Musical Instruments

    Xiamen Airlines provides three ways for passengers carrying musical instruments:

    一、As Unchecked Baggage

    1. A small musical instrument (including the instrument case) with a measurement of no more than 20*40*55 cm and a weight of no more than 5 kg may be brought into the cabin by the passenger and properly placed in the overhead compartment.

    2.Musical instruments that are brought into the cabin should comply with Xiamen Airlines requirements on the packaging, weight, and quantity of Unchecked baggage. If the musical instruments exceed the above-mentioned regulations and are to be brought into the cabin, they should be handled in accordance with the regulations for Seated baggage.

    3. All musical instruments brought into the cabin should be under the care of the passenger. Musical instrument must be securely placed in a shock-proof and pressure-resistant case so that it can be stored side-upright if necessary.

    二、As Checked Baggage

    1. Large musical instruments (such as guitars or cellos, etc.) exceeding the above limits may be carried as checked baggage, with their weight and number of pieces included in the free baggage allowance, excess baggage will be charged.

    2. Musical Instruments to be carried as checked-in baggage shall meet Xiamen Airlines requirements on volume and weight of checked baggage and must be securely placed in shock-proof and pressure-resistant relevant instrument cases. Xiamen Airlines shall be liable for carriage according to general checked baggage liability limit. Xiamen Airlines may refuse to carry goods that cannot be packed as required.

    三、As Seated Baggage

    1. Passengers can purchase a seat for a musical instrument that needs to be brought into the cabin, name Seated Baggage.

    2. Seated Baggage can be placed on the cabin seat or on the floor in front of the seat. A single cabin seat can accommodate baggage of no more than 40*45*100 cm, and the floor in front of the seat can accommodate baggage of no more than 25*45*140 cm, and the baggage weight may not be more than 72 kg.

    3. Passengers should purchase seats for the musical instrument according to the actual number of seats they need. One piece of seated baggage can occupy no more than 3 seats, and the maximum measurement of the seated instrument should not be more than 40×60×140 cm.

    FAQ

    Q1: Are small musical instruments included into unchecked baggage?

    A: Small musical instrument (including the case) with a measurement of no more than 20*40*55 cm can be included into unchecked baggage and included into other carry-on items, as long as its total weight meets relevant provisions under General Conditions for Passenger and Baggage International/Domestic Carriage of Xiamen Airlines.

    Therefore, if the instrument is small enough to fit in your carry-on bag and does not exceed the requirements for unchecked baggage (e.g. flute, ukulele, etc.), it will not affect your other carry-on items. Other common musical instruments (such as violins, trombones, etc.) exceeding 20*40*55 cm specification are not applicable to terms and conditions of unchecked baggage.


    Q2: (a measurement of more than 20*40*55 cm, and less than 25*35*95 cm) If the instrument is 25*45*55 cm, with its width exceeding the 35 limit, how will this be classified?

    A: 25*35* 95 cm is the maximum length that each side can accommodate. Any side exceeding the maximum length shall be excluded from this range and need to be carried as checked-in baggage. 


    Q3: How do I know how many seats I need to buy for my Seated Baggage?

    A: Please refer to the images below for a better understanding of the specific placement standards and positions of musical instruments of different sizes.

    As shown in Image 1, a single cabin seat can accommodate baggage of no more than 40*45*100 cm, and the floor in front of the seat can accommodate baggage of no more than 25*45*140 cm. If any side of the baggage is over the above limit, more seats should be purchased.

    Case 1: For a violin (including its case) with 18*34*80 cm measurement and a volume within a single seat accommodating range, one seat is enough for the Seated Baggage (Image 2).

    Case 2: For a cello (including its case) with a measurement of 24*50*134 cm can only be placed on the floor in front of the seat because its longest side is 100 cm larger than the limit. However, its volume exceeds the accommodated baggage volume in front of the seat (25*45*140 cm), so two seats need to be purchased (Image 3).


    Note: For baggage that needs to be placed on the floor in front of the seat, the limits for the shortest and longest sides of the seat remain unchanged as seat interval and seat height are fixed. When the shortest side exceeds 25 cm, the baggage will not be able to be placed on the cabin floor, and when the longest side exceeds 140 cm, the baggage will not be allowed to enter the cabin as Seated Baggage.


    The maximum measurement of Seated Baggage in the cabin is 40*60*140 cm, which should occupy three seats.


  • IV. Irregular Carriage of Baggage

    (1)General Provisions

    1) In the event of any delay, loss, damage or destruction of baggage carriage, the passenger should complete the baggage incident record and go through relevant procedures of Xiamen Airlines or its authorized ground handling agent at the place of the incident;

    2) If the passenger's checked baggage fails to arrive with the passenger due to any Xiamen Airlines reasons, and fails to be delivered to the passenger on the same day, resulting in inconvenience to passenger's journey life, the passenger can be compensated for temporary daily necessities at the following standard:

    Passenger class

    Economy class

    Business class/Egret Platinum

    First class/Egret Diamond

    Compensation for temporary daily necessities

    Domestic

    RMB 200

    RMB 300

    RMB 500

    International

    RMB 300 or equivalent foreign currency

    RMB 400 or equivalent foreign currency

    RMB 500 or equivalent foreign currency


    (2) Compensation of Baggage

    1. In the event of destruction, loss or damage of a checked baggage, Xiamen Airlines shall compensate or bear the cost of repair according to the reduced value of the baggage.

    2. For destruction, loss or damage of items carried by the passenger in the checked baggage which are not allowed to be carried as checked baggage, Xiamen Airlines shall only compensate according to general checked baggage terms and conditions.

    3. In case of compensation for lost baggage, the compensation for temporary daily necessities that has been paid shall be deducted from the compensation amount, and the excess baggage charge shall be refunded if applicable.

    4. Xiamen Airlines will inform the passenger as soon as possible after the baggage has been found. Passengers can claim their baggage back, refund all compensations except for temporary daily necessities. Xiamen Airlines has the right to recover all compensation if the passenger is found to be obviously fraudulent.

    5. The maximum weight of baggage compensation shall be the actual weight of the damaged baggage or item. If the weight of the damaged baggage or item cannot be determined, the maximum weight of the damaged baggage for each passenger can only be calculated based on the passenger's free baggage allowance at most.

    6. Baggage compensation for domestic section of an international flight follows applicable regulations on international baggage carriage compensation.

    7. The amount of compensation for domestic checked baggage shall not exceed RMB 100 per kilogram. If the actual loss of the baggage is less than this standard, compensation will be made according to the actual loss of the baggage.

    8. For checked baggage under Hong Kong, Macao and Taiwan air routes or international carriage:

    a. The baggage compensation for Warsaw Convention eligible flights is limited to USD 20 per kilogram. If the actual loss of the baggage is less than this standard, compensation will be made according to the actual loss of the baggage.

    b. The baggage compensation for Montreal Convention eligible flights is limited to USD 30 (or equivalent foreign currency) per kilogram. If the actual loss of the baggage is less than this standard, compensation will be made according to the actual loss of the baggage. Compensation limit is SDR 1,288 per passenger for checked and unchecked baggage, as long as appropriate proof can be specified. (SDRs worth about USD 1.37, and its exchange rate may fluctuate.)

    9. In case of any baggage loss, the passenger shall lodge a written objection to Xiamen Airlines or its authorized ground handling agent upon incident confirmation. If the checked baggage is damaged or soiled, the passenger must make a declaration to the carrier (or its agent) and complete the baggage carriage incident record before leaving the baggage claim area, and file a claim no later than 7 days from the date of receipt on the checked baggage, or within 21 days latest from the day the checked-in baggage were delivered to the passenger for disposal in case of delay in the checked baggage. If the passenger fails to raise an objection within the prescribed time limit, no claim action may be file against Xiamen Airlines.

     

    (3)Self-service inquiry for lost baggage

    https://www.xiamenair.com/brandnew_CN/travel-ground-baggage.html    

    (4)Self-service inquiry for lost items

    https://www.xiamenair.com/brandnew_CN/travel-ground-legacy.html   










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